Returns & Exchanges

At MezeHub, we take pride in the quality of our gourmet Mediterranean products; if your order arrives damaged or incorrect, we offer a 14-day return window for a full refund or replacement. Due to the perishable nature of our food items, we cannot accept returns on opened or temperature-sensitive products unless they are defective.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and photos of the items you wish to return or report as damaged.

• 2.
  Approval Review

  Our quality assurance team will review your request within 24 hours to ensure it meets our safety and hygiene return standards.

• 3.
  Secure Packaging

  Once approved, place the unopened items in their original packaging to ensure they are protected during the transit back to our warehouse.

• 4.
  Refund Processing

  After we receive and inspect the returned goods, your refund will be processed to your original payment method within 3-5 business days.